Add a New From Address in Zoho Mail

Previously, we discussed how to set up a free custom domain email address with Zoho and to create new Zoho email aliases (ie email addresses that use the same domain). This post goes a little further to show how to add new from email addresses in Zoho mail. In other words, if you have 2 aliases (or email addresses), you can log in to only one account and send emails from both addresses. A dropdown menu in the 'From' field will allow you to select between your 2 alias. 

WITHIN 1ST EMAIL ADDRESS ACCOUNT (ie the Zoho account from which you will be logged in when sending emails)

• Log in to Zoho mail
• From within your inbox, click the 'Settings' icon (in the top right corner). A second menu column should appear.
• Click the 'Mail Settings' tab to expand its view
• Scroll down to the section 'access old version for'
• Click 'Send Mail As'
• Click 'Add From Address' button
• Enter only an alias / email address that you created previously as follows. (This will not work with aliases that do not already exist. See how to create Zoho email aliases)
• Select 'Send Verification'. An automatic email will be sent to the inbox of the 2nd address (ie the new 'from address')

It is common practice to set the 'Display name' field to 'Jane from Company' when an email address will be used for sending to mailing lists. See image immediately below.

With the 'Display name' as 'Jane from Company', this is how the email will appear in the 'Sender' field of the email recipient's inbox.

WITHIN 2ND EMAIL ADDRESS ACCOUNT

• Check the inbox of the 2nd 'from address' for an automatic response from Zoho mail.
• Copy the confirmation code

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WITHIN 1ST EMAIL ADDRESS ACCOUNT

• Click 'Settings' icon
• Click the 'Mail Settings' tab
• Click 'Send Mail As'
• Click the 'verify' icon (which looks like the bust of a person, as pictured below)

• Paste the confirmation code and click the 'Submit' button
• Run tests to verify whether the process works:
• Refresh the inbox screen
• Click 'compose new mail'. If you configured everything correctly, there should be a dropdown menu in the 'from' field as pictured below. 

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If the 2nd address uses auto-signatures, you will also need to create the autosignature within the 1st account, click the '+' sign and then select the 2nd address in the dropdown menu.

Note however that, When someone responds directly to emails from a second email address, that email will only go to the 2nd email address. This process therefore applies only to sending (not receiving) mail. If you want to see the reply, set up Zoho email forwarding.

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RELATED CONTENT

• Set up new Zoho aliases
• Set up new Zoho email addresses with your custom domain
• Add a New From Address in Zoho Mail
• Set up a custom domain email address with Zoho
• Zoho email forwarding