Zoho Email Forwarding

Zoho email forwarding allows you to create an automated service that sends incoming email of address #1 to the inbox of another address, address #2. This is useful in different applications. For instance, previously I gave instructions for adding a new 'from email' so that you can log in to only 1 Zoho account while sending emails from any of several addresses. Although this works fine, it will still be necessary to return to the other account to view new emails that arrived in that inbox. However, Zoho email forwarding eliminates the need to ever return to that other email account. In other words, you can not only send but also receive emails for jo@domain.com, jane@domain.com accounts while logged in to only 1 account like admin@domain.com. Here is how.

• Ensure that both Zoho email accounts are current
• Log in to address #1 (ie the address from which incoming email will be forwarded)
• Click 'Settings' (in the top right corner)
• Select 'Email forwarding and 'POP/IMAP' link
• In the 'Email forwarding' section, click the Add email address' link. A new modal popup window will appear as pictured immediately below
• Enter the 2nd email address (ie to which incoming email should be forwarded)

• Copy the confirmation code in an automatic email in the inbox of that second email address
• In the account of address #1, click the 'Verify' link in the top right corner of the 'email forwarding' screen settings of address #1

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• Paste that confirmation code into the box
• Test whether the email forwarding works. Using a 3rd email address, send an email to address #1. If email forwarding was set up correctly, the test mail should appear in the inbox of address #2.

RELATED CONTENT

• Adding a new 'from email' in Zoho
• Set up new Zoho aliases
• Set up new Zoho email addresses with your custom domain
• Add a New From Address in Zoho Mail
• Set up a custom domain email address with Zoho

Add a New From Address in Zoho Mail

Previously, we discussed how to set up a free custom domain email address with Zoho and to create new Zoho email aliases (ie email addresses that use the same domain). This post goes a little further to show how to add new from email addresses in Zoho mail. In other words, if you have 2 aliases (or email addresses), you can log in to only one account and send emails from both addresses. A dropdown menu in the 'From' field will allow you to select between your 2 alias. 

WITHIN 1ST EMAIL ADDRESS ACCOUNT (ie the Zoho account from which you will be logged in when sending emails)

• Log in to Zoho mail
• From within your inbox, click the 'Settings' icon (in the top right corner). A second menu column should appear.
• Click the 'Mail Settings' tab to expand its view
• Scroll down to the section 'access old version for'
• Click 'Send Mail As'
• Click 'Add From Address' button
• Enter only an alias / email address that you created previously as follows. (This will not work with aliases that do not already exist. See how to create Zoho email aliases)
• Select 'Send Verification'. An automatic email will be sent to the inbox of the 2nd address (ie the new 'from address')

It is common practice to set the 'Display name' field to 'Jane from Company' when an email address will be used for sending to mailing lists. See image immediately below.

With the 'Display name' as 'Jane from Company', this is how the email will appear in the 'Sender' field of the email recipient's inbox.

WITHIN 2ND EMAIL ADDRESS ACCOUNT

• Check the inbox of the 2nd 'from address' for an automatic response from Zoho mail.
• Copy the confirmation code

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WITHIN 1ST EMAIL ADDRESS ACCOUNT

• Click 'Settings' icon
• Click the 'Mail Settings' tab
• Click 'Send Mail As'
• Click the 'verify' icon (which looks like the bust of a person, as pictured below)

• Paste the confirmation code and click the 'Submit' button
• Run tests to verify whether the process works:
• Refresh the inbox screen
• Click 'compose new mail'. If you configured everything correctly, there should be a dropdown menu in the 'from' field as pictured below. 

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If the 2nd address uses auto-signatures, you will also need to create the autosignature within the 1st account, click the '+' sign and then select the 2nd address in the dropdown menu.

Note however that, When someone responds directly to emails from a second email address, that email will only go to the 2nd email address. This process therefore applies only to sending (not receiving) mail. If you want to see the reply, set up Zoho email forwarding.

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RELATED CONTENT

• Set up new Zoho aliases
• Set up new Zoho email addresses with your custom domain
• Add a New From Address in Zoho Mail
• Set up a custom domain email address with Zoho
• Zoho email forwarding

Zoho Email Aliases

Previously, we went through the steps for setting up a custom domain email address with Zoho. Most people's first email alias is 'admin' to create a custom domain email address admin@yourdomain.com. This post will go through the steps for setting up additional aliases like 'sales', 'jane' and so on. 

• Log in to https://mail.zoho.com/zm (using your admin alias)
• Go to the top right and click on the 'Settings' icon (that looks like a gear, pictured immediately below) 

• Within 'Settings', select 'Control panel'. You will see the 'Dashboard' with your total number of users, domains and so on, as pictured below. --
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• Select 'User details' from the 'Control Panel' on the left side of the screen 

• Select 'Add User' (as pictured immediately below)

• You can add new users in one of two ways; either enter their details for them (in the higher section of the image immediately below) or allow the new user to enter his / her details (in the lower section of the image immediately below). In this example, a new email address john@domain.com will be created. Since it has a password, anyone can now access it once the admin person sends the information to the intended user

• When you return to your 'Dashboard' (in the left column), you should now see an additional number of total users.
• At this point, the user of the new account will have to login at https://mail.zoho.com/zm with the password that you created. 

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RELATED CONTENT

• Set up new Zoho aliases
• Set up new Tawk.to live chat aliases. Give each email alias a corresponding live chat alias - for free
• Set up new Zoho email addresses with your custom domain
• Add a New From Address in Zoho Mail
• Set up a custom domain email address with Zoho

How to Find Sent Emails in Zoho

How to Find Sent Emails in Zoho

I know this seems so easy ... and, like anything else you've figured out, it is. However, it took a few frustrating sessions as a newbie before I was finally able to find my 'sent' emails. Here is how.

• Click the 'Mail' icon at the top of the left column
• Click 'Folders' (not the '+' sign on that option). A list of options should appear. It includes Inbox, Drafts, Templates and so on.
• Click 'Sent'

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RELATED CONTENT

• Adding a new 'from email' in Zoho
• Set up new Zoho aliases
• Set up new Zoho email addresses with your custom domain
• Add a New From Address in Zoho Mail
• Set up a custom domain email address with Zoho
• Zoho Email Forwarding